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How to retrieve an CSR from cPanel?

If you generated your Certificate Signing Request (CSR) from cPanel and forgot your CSR then you can retrieve your CSR. Only follow this tutorial if a CSR was generated from cPanel.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS” Icon.

3. Under the Certificate Signing Request, click on €œGenerate, View or Delete CSR€ link.

4. Under €œCertificate Signing Requests on Server€ text, you can see your previously generated CSR. You can see the Edit and Delete options under the €œAction€ option.

5. Click on €œEdit€ option which is located under €œAction€ option.

6. Copy your CSR code which is located under the €œEncoded CSR:€ text.
Copy the code from
—–BEGIN CERTIFICATE REQUEST—–

to

—–END CERTIFICATE REQUEST—–

How to Remove a CSR code from cPanel?

When you generate a Certificate Signing Request (CSR) from cPanel, then save it, which is a good thing, maybe you don€™t want to store it on your server. Instead, remove it because you can keep a CSR code on your PC so there is no need of storing it on the server.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS” Icon.

3. Under Certificate Signing Request, Click on €œGenerate, View or Delete CSR€ Link.

4. Under €œCertificate Signing Requests on Server€ text, you can see your previously generated CSR. You can see delete the option under €œAction€.

5. Click on the €œDelete€ option which is located under the €œAction€ option and you will need to click on €œDelete€ again for the confirmation message.

The CSR code will be removed and no longer stored on your server.

How to run AutoSSL on your Domains to install an SSL via cPanel?

If your domain is created recently, wait for a few hours so that the cPanel can automatically install an SSL on your domain. However, even after 24 hours, if an SSL is not installed on your domain, first check the last log of AutoSSL from cPanel >> SSL/TLS Status >> Certificate Status.

If it is showing any errors, try to fix it or open a ticket with us. If it doesn€™t show errors, it means that for some reason is was not automatically included by AutoInstall and you need to force cPanel to run AutoSSL on your Domain and install an SSL Certificate. You can run AutoSSL on your domain by following this tutorial.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS Status” icon.

3. Click on the €œRun AutoSSL€ button and it will show a success or error message.

If it shows a success message, it means an SSL will be automatically installed on your domain within the next few hours by cPanel and if it displays any error then check it and send that message to us so we can fix it for you.

Note: Sometimes an AutoSSL takes a few to 24 hours to verify your domain. The SSL installation is fully automated.

How to Include or Exclude a Domain from AutoSSL in cPanel?

You can include or exclude your domain from AutoSSL.

If your domain is newly created, wait for few hours so cPanel can automatically install an SSL on your domain. However, if an SSL is not installed on your domain even after 24 hours, first check the last log of AutoSSL from cPanel >> SSL/TLS Status >> Certificate Status.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS Status” icon.

3. Under domains, choose the domain you wish to include and then click on the €œInclude x domains during AutoSSL€ button and your selected domain/sub-domains will be included in AutoSSL.

4. Later, should you wish to exclude your domain, which you included, under €œDomains€ text tick mark the domains you wish to exclude and click on the €œExclude x domains during AutoSSL€ button and your selected domain/subdomains will be excluded during AutoSSL.

Note: Only domains included by you can be excluded. It means you can€™t exclude domains unless they are added in the inclusion option by you.